499 b Terms and Conditions — What You Should Know Before You Start

1 General Terms

499 b (referred to hereinafter as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting service. These Terms and Conditions ("Terms") apply to all use of the 499 b website and mobile app. By registering on the Platform or using any of our services, you fully agree to be bound by these Terms.

These Terms and Conditions have been prepared with Bangladeshi users in mind. In the event of any dispute, the English version shall be considered the definitive text. 499 b reserves the right to suspend or permanently terminate any account used in violation of these Terms.

2 Account Register

You must be at least 18 years old to open an account with 499 b. All information provided at registration must be truthful, accurate, and up to date. Providing false information in violation of these Terms and Conditions may result in account termination and forfeiture of any associated balance.

• Each individual may open one account only.
• Multiple accounts from the same IP address or device are prohibited.
• You are responsible for keeping your account password confidential.
• You may not allow anyone else to access or use your account.
• If you notice any unusual activity on your account, contact 499 b support immediately.
• A copy of your National ID card or passport may be required for KYC verification.

3 Deposits and Payments

499 b supports popular payment methods in Bangladesh — bKash, Nagad, Rocket, and direct bank transfer. Deposits are generally credited to your account instantly. If you experience any issues, please contact our support team within 24 hours.

• The minimum deposit amount is specified on the respective payment method page.
• Only deposits made from a payment account registered in your own name are accepted.
• Deposits made through a third party are prohibited and constitute a violation of the Terms and Conditions.
• Please use the correct amount and reference number when making a deposit.
• Any payment gateway charges are the responsibility of the user.
• 499 b reserves the right to verify any suspicious payment transactions.

4 Withdrawal Policy

To withdraw from 499 b, you must first complete KYC verification. Withdrawal requests are typically processed within 5 to 15 minutes, though bank transfers may take 1–2 business days. Please keep the following in mind as outlined in these Terms and Conditions.

• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• Wagering requirements must be met before withdrawing bonus funds.
• Multiple withdrawal requests cannot be submitted simultaneously.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Withdrawals exceeding a certain amount per year may require additional verification.

5 Bonuses & Promotions

499 b regularly offers a range of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms. Per the 499 b Terms and Conditions, please read those terms carefully before using any bonus.

• Claiming a bonus generally requires meeting a wagering requirement (15x–30x).
• Withdrawals cannot be made directly from a bonus balance.
• Using the same promotion more than once is prohibited.
• Creating multiple accounts to take advantage of bonuses is strictly prohibited.
• Promotional offers are subject to a set time limit; bonuses will expire at the end of the promotional period.
• 499 b reserves the right to investigate any suspected bonus abuse.

6 Betting Rules

499 b offers betting on a wide range of sports, including cricket, football, tennis, badminton, and e-sports. Odds displayed at the time of placing a bet are final. Confirmed bets in live betting cannot be cancelled. Please bear the following in mind in accordance with the Terms and Conditions.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical issue, a full refund will be issued.
• If a match is cancelled or abandoned, the bet amount is generally refunded.
• Minimum and maximum bet limits apply separately to each market.
• Systematic arbitrage betting on the same event is prohibited.
• Bets will be settled after the official result is announced.

7 Prohibited Activities

The following activities are strictly prohibited under the 499 b Terms and Conditions. Any violation will result in immediate account closure, forfeiture of all balances, and legal action where necessary.

• Operating games or bets using bots, scripts, or automated software.
• Attempting to hack or reverse-engineer any software on the Platform.
• Money laundering or transactions involving illegal funds.
• Attempting unauthorized access to another user's account.
• Operating an account using a false identity or fraudulent information.
• Organized group activity aimed at exploiting bonuses.
• Harassing or defrauding other users through the Platform.

8 Account Closure and Suspension

499 b reserves the right to suspend or permanently close any account at any time and without prior notice, particularly if a breach of the Terms and Conditions is suspected. Users may also request closure of their own account.

• Contact the support team to close your account.
• Any pending withdrawals will be processed before your account is closed.
• If an account is closed due to a rule violation, there is no guarantee that the balance will be returned.
• An inactivity fee may apply to dormant accounts (inactive for more than 12 months).
• Self-exclusion is available upon request as part of our responsible gaming support.

9 Limitation of Liability

499 b is not liable for any losses resulting from technical errors, server downtime, third-party payment failures, or internet connectivity issues. Gaming inherently carries financial risk, and 499 b makes no guarantee of any specific winnings.

499 b bears no responsibility for any financial losses resulting from bets or gaming decisions made by the user. If a game is interrupted due to a technical issue, 499 b will resolve the matter in accordance with its own policies, and that decision shall be considered final.

10 Privacy and Data Protection

499 b collects, stores, and processes users' personal information solely for the purpose of operating its services. We never sell your data to third parties without your consent. For more details, please refer to our Privacy Policy Read.

• Your data is protected with SSL encryption.
• Information may be disclosed to regulatory authorities when required by law.
• Certain data may be retained even after account closure to meet legal obligations.
• Contact the support team to update your personal information.

11 Responsible Gaming

499 b is committed to responsible gaming and encourages users to develop safe gaming habits. Gaming should be for entertainment — not as a source of income. As part of these Terms and Conditions, 499 b provides the following features and tools.

• Option to set daily, weekly, or monthly deposit limits.
• Session Time Limit — automatic logout after a set period of time.
• Self-Exclusion — temporarily remove yourself from the platform for a set period.
• Reality Check — regular reminders to take a break.
• Our support team is always on hand to provide professional assistance.

To learn more, visit our Responsible Gaming Visit Page.

12 Dispute Resolution

If a dispute arises, please contact the 499 b support team in the first instance. We will endeavour to resolve the issue within 48 hours. If a resolution cannot be reached through support, you may file a complaint with the relevant licensing authority.

• In the event of a dispute, the decision of 499 b is generally final.
• Written complaints can be submitted to our support team.
• Complaint records are retained for a minimum of 1 year.
• In any legal dispute, the applicable law and jurisdiction shall be determined by the licensing authority.